Privacy Policy

STONE CONFECÇÃO LTDA, registered under CNPJ 46.925.666/0001-51, located at Rua Catão, 718, Vila Romana, CEP 05049-000, is responsible for the processing of personal data collected through the AYLLA website.

AYLLA respects your privacy and is committed to ensuring the confidentiality and security of the information provided by you.

Your personal data is stored in our database to improve our relationship with you through email, messages, and other communication channels. This allows us to provide the best possible experience, offering products, services, and communications that are relevant to your interests.

Our partners, employees, and service providers involved in the purchase process through the AYLLA website are committed to maintaining the security and confidentiality of your data and information, ensuring that your shopping experience and browsing on our website comply with applicable data protection regulations.

Regarding data security during transmission, all transactions involving payments, whether by credit card or other methods, are encrypted using SSL (Secure Socket Layer) technology. This ensures that payment information is securely transmitted and accessed only by the payment processing providers.

BY ACCESSING THE WEBSITE, SENDING COMMUNICATIONS, OR PROVIDING ANY PERSONAL DATA, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO THE TERMS SET FORTH IN THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING THE PERSONAL DATA PROVIDED BY YOU.

This Privacy Policy provides an overview of our privacy practices, the choices available to you, and the rights you may exercise regarding the processing of your personal data by AYLLA.

If you have any questions or suggestions regarding the use of your personal data, please contact us at:

[email protected]

Why Do We Use Your Personal Data?

In order to offer our products, improve your experience, meet our legitimate interests and expectations, comply with legal or regulatory obligations, and perform other necessary activities, AYLLA may collect and process certain personal data during your navigation on our website.

Below are examples of the data collected and how we use it:

Registration

The registration information provided by the customer on our website, such as name, surname, email address, and shipping address, is recorded and stored automatically in our database.

The collection of CPF information for purchases is required to comply with legal obligations, as this data is necessary for issuing invoices and shipping purchased products.

To complete a purchase, additional information may be requested, such as date of birth, address, and telephone number. The telephone number may be used to contact the customer regarding issues related to their order.

By registering on our website, you may receive emails, SMS messages, and other communications regarding launches, news, offers, and promotions. You may unsubscribe from these communications at any time through the unsubscribe link available in emails or through your account settings.

Social Media

When logging into our website through social media platforms, customers should review the respective platform’s privacy policy.

AYLLA only stores the information necessary to complete and manage your purchase.

Product Availability Notifications

When a product is unavailable, customers may request to be notified by email when the item becomes available again. For this purpose, we collect only the necessary information, such as name and email address, which will be used exclusively for this notification.

Payment Information

Credit card information provided during purchases is processed directly by payment providers and card administrators. AYLLA does not have access to complete credit card information.

When payment details are submitted, the payment provider verifies the transaction and informs whether the purchase has been approved.

To receive exclusive access to AYLLA launches, news, and selected offers, customers may subscribe to our newsletter by providing their email address.

Browsing Data

AYLLA may collect browsing information such as IP address, browser type and version, operating system information, approximate location inferred from IP address, and browsing behavior, including pages visited, interactions with buttons, and content accessed through cookies.

Cookies

Cookies allow our system to collect information from your browser and understand your browsing patterns.

You may enable or disable cookies through your browser settings. Please note that disabling cookies may limit certain features and affect your browsing experience on our website.

Cookies help AYLLA to:

Understand customer preferences;
Provide more relevant advertisements;
Maintain shopping cart functionality;
Conduct research and diagnostics to improve our products, services, and website experience;
Prevent fraud and improve security.

These technologies automatically collect information when your browser accesses our website or when you interact with our advertisements.

Statistical Data

The collection of digital data allows AYLLA to monitor usage trends and improve the customer experience.

This may include information such as server activity, browsing patterns, page visits, and website usage statistics. These insights do not personally identify visitors and may be compiled to improve our products, services, and digital experience.

Customer Responsibilities

We recommend that customers always take precautions to protect their personal information.

When accessing our website through public devices, ensure that your session has been properly closed.

We also recommend using original and updated software, especially antivirus programs, to reduce the risk of unauthorized access to your devices.

Your Data Rights

Under the Brazilian General Data Protection Law (LGPD), you have the right to request information and actions regarding your personal data.

You may request:

I — Confirmation of the existence of personal data processing;

II — Access to your personal data;

III — Correction of incomplete, inaccurate, or outdated data;

IV — Anonymization, blocking, or deletion of unnecessary, excessive, or improperly processed data;

V — Data portability to another service or product provider, according to applicable regulations and respecting commercial and industrial confidentiality;

VI — Deletion of personal data processed based on consent, except where legally permitted to retain such information;

VII — Information about public and private entities with which AYLLA has shared your data;

VIII — Information about the possibility of refusing consent and the consequences of such refusal;

IX — Withdrawal of consent.

The LGPD guarantees customers the right to request information regarding the processing of their personal data at any time through a formal request.

For any request related to your personal data, please contact: